Effective Date: January 1, 2025

Terms and Conditions for Laundry Room NY

1. Acceptance of Terms

Welcome to Laundry Room NY (“we,” “us,” or “our”). By accessing and using https://laundryroomny.com (“the Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

2. Services

Laundry Room NY provides a variety of laundry services, including Wash and Fold, Drop-Off, and Coin Laundry options. These services are available to customers as per the details provided on the Site, and we may update or modify these services at our discretion.

3. Customer Conduct

When using our Site or visiting our facilities, you agree to:

• Use the Site in a lawful manner and avoid any actions that may damage the Site or interfere with its normal operation.
• Respect our property and equipment while using our on-site facilities.
• Adhere to any posted guidelines or rules in our physical locations and avoid misuse of the laundry machines or other facilities.

4. Chat Feature

Our Site includes a chat feature to offer real-time customer support and assistance with our services. By using the chat feature, you agree to:

• Communicate in a respectful and courteous manner.
• Provide accurate information to facilitate our support team’s assistance.
• Avoid sharing sensitive personal information in the chat.

We monitor chat interactions for quality assurance, and we may retain chat records for customer service improvement and legal compliance. For information on how we handle chat data, please refer to our Privacy Policy.

5. User-Generated Content

Any content you submit through our Site, such as reviews or comments, must be accurate, lawful, and respectful. By submitting content, you grant Laundry Room NY a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, and display such content as necessary.

6. Intellectual Property

All content, trademarks, and materials available on the Site, including text, graphics, logos, and software, are the property of Laundry Room NY or its content suppliers and are protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, or create derivative works based on any content from our Site without prior written permission.

7. Limitation of Liability

To the extent permitted by law, Laundry Room NY will not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Your use or inability to use the Site or services;
• Any unauthorized access to or use of our secure servers or personal information stored therein;
• Any bugs, viruses, or harmful components transmitted to or through the Site by any third party.

8. Indemnification

You agree to indemnify, defend, and hold Laundry Room NY, its affiliates, and its employees harmless from any claims, damages, or expenses arising from your use of the Site, any violation of these Terms, or any violation of applicable law or regulation.

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes to the Terms will be posted on this page, and your continued use of the Site following any modifications constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New York.

11. Contact Us

If you have questions regarding these Terms or our services, please contact us:

Laundry Room NY

• Address: 700 Southern Blvd., Bronx, NY 10455
• Phone: (718) 589-0401
• Email: info@laundryroomny.com